So many times during job hunts I’m left wondering what happens after I submit my application. Have they seen my application yet? When are they going to reply? What’s the interview process like?
I was excited about the position at Gorilla and curious to know everything about the hiring process. And that’s not pointing fingers at Jon, Gorilla’s co-founder and HR department, but an issue that has pained me with every single application I’ve ever written in my life. Maybe it’s me but, man, I just spent hours obsessing over this application. I need to know what happens next.
So let me outline our hiring process. Although not every candidate follows the same process, it will look something like the following.
Step 1: We scan your application
When you submit your application, it’ll be neatly stored in our HR software. The latter also sends you an automated message. Here’s the one I received when I first applied.
But what does that mean, “your information is on file”? When new applications come in, Jon will review your submission, typically within a week, and send you an update. If you avoided mistakes that will get your application tossed in the trash, one of two things could happen.
Option 1: If the position states “We’re not actively hiring for this position right now”, your profile will be evaluated and revisited when we’re actively hiring. That means that even if you’re the right fit, you might not get an invitation to an interview for a while. Depending on agency growth and employee turnover, this could be anywhere from a few months to a year. Here’s what your application will look like in our system:
Option 2: If we’re actively hiring and you’re a good fit, we’ll get back to you within a day or two to set up a phone interview.
If you’re not a good fit, we won’t be able to reach out to you with an update. In a perfect world, we’d love to keep everyone updated. But with 100-150 applications for each position and a one-man-show HR department, it’s just not feasible. But we promise you that if you ask, we’ll always let you know where you stand. Honesty is our favorite policy.
Step 2: Phone screening
This next phase is pretty simple. Jon will reach out to you to schedule a 10-15 minute phone call. Be prepared to discuss:
- Your background
- Why you’re a good fit for the position
- What you know about Gorilla
- And a host of other questions
If you did your research, Jon may ask you to come in for an in-person interview (or Google Hangout, if you’re an out-of-towner) on the spot. If not, chances are you weren’t a good fit. If you ask, we’ll always let you know and give you our honest feedback.
Step 3: In-person interview / Google Hangout
If you’re in the area, we’ll invite you to our office for a 30-minute interview. If you’re from out of town, this first interview will happen on Google Hangout. We usually interview three to six candidates in this round.
There will be three to four Gorilla team members in your first interview:
- Team member(s) from your potential department
- Team member(s) from other departments
In this interview we’ll want to understand if you’re (a) excellent at the skills we’re looking for, (b) always making an effort to get better and (c) a nice person. Before the interview, read our careers blog, especially these two pieces:
After the interview, we’ll stick around for a few minutes (without you) to discuss next steps. If you did well, a few things could happen.
For internships, we’ll throw an assignment at you to test your skills. We’ll email this to you within 24 hours of the interview.
For a full-time position, we’ll invite you in for a second in-person interview at our office. If you’re from out of town, congrats! You likely just won a plane ticket to St. Louis.
In this second round, we’ve narrowed it down to two or three candidates. We’ll invite additional team members who haven’t met you yet. At this point, we’re getting second opinions and clarifying concerns that might’ve come up.
Sometimes, we may bring you in for a third or even fourth interview. This all depends on the complexity of the role we’re hiring for, other candidates and our timeline.
Step 4: The job offer
If you’re our pick, Jon will give you a call with our offer and discuss a start date. If you accept, you’ll be cheerfully announced on Slack. Donuts and your MacBook will be ordered, stacks of paperwork prepared and accounts created for your first day. Welcome to the team!